Terms & Conditions

GENERAL TERMS AND CONDITIONS FOR SERVICES
PREMIUM MOBILE DETAILING, LLC
LAST UPDATED September 2025

Applicability. These terms and conditions for services (these “Terms”) are the only terms that govern the provision of services by Premium Mobile Detailing, LLC, a Texas limited liability company (“Service Provider”) to the customer (the “Customer”). These Terms prevail over any of any other terms and conditions. Provision of services to Customer does not constitute acceptance of any other terms and conditions (including, if applicable, Customer’s terms and conditions) and does not serve to modify or amend these Terms.

Acknowledgement. By scheduling, ordering, permitting, or otherwise accepting any Services, Customer irrevocably accepts these Terms in full and agrees that they have read, understood and agreed to be bound by all of these Terms. No verbal statement, prior proposal, purchase order, or other Customer document shall modify or amend these Terms unless expressly agreed to in a written instrument signed by an authorized officer of Service Provider.

Services. Service Provider shall provide the services (the “Services”) to Customer as described in the Quote/Job Form (“Order”) in accordance with these Terms, and Service Provider may rely exclusively on information provided by Customer in preparing an Order. The Services may include, but are not limited to:

Vehicle detailing (interior and exterior);
Vehicle window tinting;
Vehicle ceramic coating and paint correction;
Headlight restoration;
Steam cleaning / upholstery;
Installation of exterior lighting on residential and/or commercial properties;
Pressure washing of residential and/or commercial properties;
Solar panel cleaning; and
Window cleaning of residential and commercial properties.

Scheduling; Access to Premises; Site Conditions. All dates and times are estimates only and are contingent upon prompt Customer cooperation, suitable weather, material availability, and other factors beyond Service Provider’s control. Customer shall provide Service Provider and its personnel with free, safe, and unobstructed access to the Service location, including all utilities reasonably required to perform the Services, and shall ensure that the location is free of hazards, fragile items, pets, valuables, and vehicles or equipment not expressly included in the Services. Access to the Customer’s premises may require Service Provider to open and leave open gates, garage doors, pool doors and sheds. Customer may provide Service Provider with keys, gate codes or alarm codes. Customer agrees to make every effort to remove any unsafe conditions from Customer’s property. Service Provider shall not be responsible for thefts of Customer’s personal property by persons other than Service Providers employees, agents or representatives, or for any pets that run away or escape during the provision of the Services.

Customer Representations Regarding Vehicle and Property Condition. Customer represents and warrants to Service Provider that (i) all vehicles, surfaces, properties, buildings, structures, fixtures, and materials to be serviced are in sound working order, free of structural defects, and suitable for the requested Services, (ii) it has full authority to permit Service Provider to access and perform Services at the location provided in the Order, and (iii) it has full authority to permit Service Provider to access any vehicles, structures, or equipment involved in Service Provider’s provision of the Services.
Service Provider is not responsible for and expressly disclaims liability for (a) pre-existing damage, wear, corrosion, cracking, paint or clear-coat failure, oxidation, hard-water spotting, embedded contaminants, or underlying mechanical or electrical defects; (b) faded or brittle upholstery, loose trim, aftermarket accessories, previously installed tint or film, pre-existing scratches or swirl marks, or faulty prior repairs; (c) water intrusion, leaks, or subsequent mold/mildew growth; or (d) damage arising from concealed, latent, or unknown conditions. CUSTOMER ASSUMES ALL RISK OF SUCH CONDITIONS AND SHALL INDEMNIFY SERVICE PROVIDER FROM ANY RESULTING CLAIMS. DELAYS OR ADDITIONAL COSTS CAUSED BY INADEQUATE ACCESS, UNSAFE OR UNSANITARY CONDITIONS, OR CUSTOMER’S FAILURE TO PREPARE THE LOCATION, STRUCTURES, VEHICLES OR MATERIALS SHALL BE BILLED TO CUSTOMER AT SERVICE PROVIDER’S STANDARD RATES PLUS ANY ANCILLARY EXPENSES.

Customer Responsibilities. Customer shall:
respond promptly to any Service Provider request to provide direction, information, approvals, authorizations, or decisions that are reasonably necessary for Service Provider to perform Services in accordance with the requirements of this Agreement;
provide such Customer materials or information as Service Provider may reasonably request to carry out the Services in a timely manner and ensure that such Customer materials or information are complete and accurate in all material respects; and
obtain and maintain all necessary licenses and consents and comply with all applicable laws in relation to the Services before the date on which the Services are to start.

Customer’s Acts or Omissions. If Service Provider’s performance of its obligations under these Terms is prevented or delayed by any act or omission of Customer or its agents, subcontractors, consultants, or employees, Service Provider shall not be deemed in breach of its obligations under these Terms or otherwise liable for any costs, charges, or losses sustained or incurred by Customer, in each case, to the extent arising directly or indirectly from such prevention or delay.

Changes; Subcontracting. Any change to the scope, materials, schedule, location, or other aspect of the Services requested or caused by Customer shall be subject to Service Provider’s sole written approval and to additional charges at Service Provider’s then-current rates. Service Provider may, in its discretion, subcontract or assign all or part of the Services without notice or consent. Notwithstanding anything to the contrary in these Terms, Service Provider may, from time to time, change the Services without the consent of Customer; provided that such changes do not materially affect the nature or scope of the Services, or the fees or any performance dates set forth in the Order.

Payment Terms. Unless otherwise stated in the Order, all quoted prices are estimates only and subject to adjustment for scope changes or extraordinary conditions. Service Provider may require a non-refundable deposit up to one hundred percent (100%) of the quoted price prior to scheduling. The balance, together with any additional amounts arising under these Terms, is due immediately upon Service Provider’s first presentation of an invoice, regardless of whether Customer or Customer’s agent is present at completion. Any amount not paid when due shall accrue interest at the lesser of six percent (6%) per month or the maximum rate permitted by law, compounded monthly, until paid in full. Customer shall reimburse Service Provider for all costs of collection, including reasonable attorneys’ fees, court costs, lien charges, and administrative expenses.

Cancellation and Rescheduling. Customer may cancel or reschedule an appointment only by written notice received by Service Provider not less than twenty-four (24) hours before the scheduled start time. If Customer cancels or reschedules with less notice, or fails to appear or provide access at the scheduled time, Customer shall pay a cancellation fee equal to the greater of (a) fifty dollars ($50) or (b) Service Provider’s actual costs and lost profits, in addition to any non-refundable deposits, travel, or material costs already incurred. Service Provider may cancel, reschedule, or suspend the Services at any time due to unsafe conditions, inclement weather, force majeure, supply disruptions, or Customer’s breach without liability to Service Provider.

Completion; Acceptance; Claims. The Services shall be deemed fully completed and accepted by Customer upon the earliest of (a) Customer’s signature (electronic or otherwise) or other written confirmation of completion, (b) Customer’s taking possession or use of any serviced vehicle, property, or area, or (c) twenty-four (24) hours following Service Provider’s completion if Customer fails to submit a written claim specifying in reasonable detail any alleged deficiency. Any claims not submitted within that twenty-four-hour period are forever waived. Service Provider’s sole obligation with respect to any timely and valid claim shall be, at its option, to re-perform the specific portion of the Services proven to be materially defective or, in lieu thereof, to refund the price allocable to that portion, and such remedy shall be exclusive.

Subscriptions; Recurring Payment Authorization. Customer may enroll in a monthly auto detailing subscription that automatically renews each month until canceled by Customer as provided in Section 10. Fees already paid are nonrefundable. Customer authorizes Service Provider and its payment processor to store Customer’s payment method and to automatically charge the monthly membership fee, applicable taxes, and any authorized add-ons or fees on or about the date of each monthly service. Preauthorization holds may be placed. Payments are processed by Service Provider’s payment platform of choice, and Customer’s use of such platform is subject to such platform’s terms, conditions, and privacy policy. Service Provider is not responsible for the acts or omissions of such platform. Customer agrees such platform may update card details via network updater services. Service Provider may change subscription fees with at least 30 days’ prior notice (email or in-app/website notice sufficient). Continued subscription after the effective date constitutes acceptance. If a charge is declined, Service Provider may suspend or cancel services, attempt re-charges, and assess a reasonable late/returned-payment fee. Customer remains responsible for all amounts due and any collection costs permitted by law. Customer agrees not to initiate a chargeback except in cases of fraud. Customer will first provide Service Provider an opportunity to resolve any billing issue within 10 days. Unauthorized chargebacks may be treated as a breach and subject to administrative fees.

Lights. Customer may purchase or lease holiday lights from Service Provider. In the event the lights are leased, Service Provider will provide basic maintenance services for lights as reasonably requested by Customer while lights are installed at times Service Provider is available (with such services including bulb replacement and minor wire issues, but specifically excluding any electrical or other issues resulting from the functionality of Customer’s property and electrical capacity). In the event the lights are sold to Customer, the lights are sold AS IS-WHERE IS, with no warranty, express or implied.

Taxes. Customer shall be responsible for all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, state, or local governmental entity on any amounts payable by Customer hereunder.

Intellectual Property; Marketing. All intellectual property rights in any processes, methods, know-how, designs, plans, or proprietary materials used or provided by Service Provider remain the exclusive property of Service Provider. Customer grants Service Provider the right to photograph or video any vehicle, personal property or real property serviced by Service Provider and grants Service Provider the right to use such images, together with non-identifying descriptions, for marketing and promotional purposes, in any case without compensation to Customer.

Confidential Information. Service Provider may collect, use, and disclose Customer’s personal information solely for the purposes of providing the Services, processing payments, complying with legal obligations, and improving Service Provider’s operations. Service Provider will take commercially reasonable measures to safeguard such information but shall have no liability for disclosure caused by factors beyond its control. All non-public, confidential or proprietary information of Service Provider, including, but not limited to, trade secrets, technology, information pertaining to business operations and strategies, and information pertaining to customers, pricing, and marketing, disclosed by Service Provider to Customer, whether disclosed orally or disclosed or accessed in written, electronic or other form or media, and whether or not marked, designated or otherwise identified as “confidential,” in connection with the provision of the Services and these Terms is confidential, and shall not be disclosed or copied by Customer without the prior written consent of Service Provider. Service Provider shall be entitled to injunctive relief for any violation of this Section.

Disclaimer of Warranties. SERVICE PROVIDER MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE SERVICES OR ANY PURCHASED HOLIDAY LIGHTS, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; OR (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (C) WARRANTY OF TITLE; (D) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY OR (E) ANY RESULTS-BASED GUARANTEE; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. NO ORAL OR WRITTEN STATEMENT BY SERVICE PROVIDER OR ITS PERSONNEL SHALL CREATE ANY ADDITIONAL WARRANTY OR OBLIGATION.

Special Terms.

as it relates to the installation of exterior lighting on residential and commercial properties, Service Provider makes no representation or warranty whatsoever, and hereby disclaims any and all liability, with respect to:
1. functionality of the lights, timers or any other equipment incidental to the lights;
2. installation to Customer’s complete satisfaction;
  functionality of the commercial or residential real property to which the lights are installed, including such property’s electrical capacity in relation to the lighting installation;
3. unfavorable results due to inclement weather;
4. fires resulting from the installation or functionality of the lights used for installation;
5. physical injury due to misplaced or lost screws, nuts, bolts, or other tooling items;
6. liquid runoff on Customer’s real property or nearby property; and
7. any damage to the real or personal property where lighting is to be installed, or damage to the surrounding environment, including grass, shrubs, trees, sidewalks, and streets.
as it relates to vehicle cleaning and detailing, Service Provider makes no representation or warranty whatsoever, and hereby disclaims any and all liability, with respect to:
1. glass cracks, breaks or spread due to invisible or already damaged glass (regardless of when any such damage becomes visible);
2. dents, paint chips, or any other damages to the vehicle prior to, during or after the provision of the vehicle cleaning and detailing services, which are not directly caused by Service Provider; and
3. water runoff or product leaks as a result of Service Provider’s use of products in secondary locations for the mobile structure of the service.
as it relates to vehicle window tinting, Service Provider makes no representation or warranty whatsoever, and hereby disclaims any and all liability, with respect to:
1. complete UV protection after completion of the window tinting service;
2. variations in tint and other imperfections;
3. unfavorable results due to inclement weather;
4. glass cracks, breaks or spread due to invisible or already damaged glass (regardless of when any such damage becomes visible), including due to any removal of window film existing prior to provision of the Services; and
5. damage caused by Customer’s or any third party’s accidents, misuse, neglect, or alterations.
as it relates to the cleaning of windows on real property or personal property, or the cleaning of solar panels, Service Provider makes no representation or warranty whatsoever, and hereby disclaims any and all liability, with respect to:
1. unfavorable results due to inclement weather;
  Customer’s complete satisfaction;
2. liquid runoff on Customer’s real property or nearby property; and
3. any damage to the real property prior to or during the cleaning service, or damage to the surrounding environment, including grass, shrubs, trees, sidewalks, and streets.

Limitation of Liability.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SERVICE PROVIDER BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR LOSS OF DATA OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE, GROSS NEGLIGENCE, AND WILLFUL MISCONDUCT), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

IN NO EVENT SHALL SERVICE PROVIDER’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO A SERVICE, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE, GROSS NEGLIGENCE, AND WILLFUL MISCONDUCT) OR OTHERWISE, EXCEED THE AMOUNT PAID BY CUSTOMER TO SERVICE PROVIDER FOR SUCH SERVICE.

CUSTOMER ACKNOWLEDGES THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS ARE A MATERIAL INDUCEMENT TO SERVICE PROVIDER’S AGREEMENT TO PROVIDE THE SERVICES AT THE AGREED PRICE.

Indemnification. Customer hereby agrees to indemnify and hold harmless Service Provider, its officers, managers, employees, volunteers, agents, successors and assigns from any and all claims that Customer and any attending family or child under Customer’s guardianship, may have arising out of participation in the Services, regardless of whether such liability may arise solely out of negligence or gross negligence on the part of Service Provider and its officers, directors, employees, volunteers, and agents, including strict liability.

Force Majeure. Service Provider shall not be liable or responsible to Customer, or be deemed to have defaulted under or breached these Terms, for any failure or delay in fulfilling or performing any Service when and to the extent such failure or delay is caused by or results from acts beyond Service Provider’s control, including, without limitation, the following force majeure events: (a) acts of God; (b) flood, fire, earthquake, or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order, law, or action; (e) embargoes or blockades in effect on or after the date of this Agreement; (f) national or regional emergency; (h) telecommunication breakdowns, power outages or shortages, lack of warehouse or storage space, inadequate transportation services, or inability or delay in obtaining supplies of adequate or suitable materials; and (i) other similar events beyond the control of the Service Provider. In any such event, Service Provider may, at its option, cancel or suspend the affected portion of the Services without liability and without constituting a default.
Relationship of the Parties. The relationship between the parties is that of independent contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment, or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever.

No Third-Party Beneficiaries. These Terms are for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

Governing Law. All matters arising out of or relating to these Terms are governed by and construed exclusively in accordance with the internal laws of the State Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Texas.

Dispute Resolution; Arbitration. At Service Provider’s sole election and as a precondition to any litigation, any dispute, claim, or controversy between the parties relating to the Services or these Terms (except claims for injunctive relief or collection of undisputed amounts) shall be resolved by binding arbitration administered by a reputable arbitration organization selected by Service Provider, conducted in Dallas County, before a single arbitrator, and in accordance with the organization’s then-current commercial arbitration rules. The arbitrator shall have authority to award legal and equitable relief but may not award punitive damages. Judgment on the award may be entered in any court of competent jurisdiction.

Termination; Survival. Service Provider may terminate or suspend performance immediately upon written notice if Customer breaches any obligation under these Terms, becomes insolvent, or if Service Provider reasonably believes Customer is unable or unwilling to pay for the Services. Upon termination, Customer shall pay for all Services performed, materials ordered, mobilization and demobilization costs, and Service Provider’s anticipated profit on the unperformed balance of the Order. All provisions of these Terms shall survive any termination or completion of Services.

Miscellaneous. No waiver by Service Provider of any breach or right shall be deemed a waiver of any subsequent breach or right. If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect and shall be interpreted to give maximum valid effect to the intent of the parties. Customer may not assign any rights or delegate any duties under these Terms without the Service Provider’s prior written consent; any attempted assignment in violation hereof is void. These Terms, together with the Order, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous understandings, representations, or agreements. No amendment or modification shall be binding unless in a writing signed by an authorized officer of Service Provider expressly stating an intent to modify these Terms.